FAQ

Main Content

Is the Office for Student Conflict Resolution (OSCR) open?

At this time, OSCR continues to function, but our physical space is closed to the public. Our disciplinary officers and investigators are available by email during our regular business hours (Monday through Friday, between 8:30 a.m. and 5 p.m.). If you have general questions or need to set up a virtual appointment, please call (217) 333-3680 or email conflictresolution@illinois.edu, and a staff member will assist you. We appreciate your patience and understanding during this unprecedented time.

My conduct case is still open and unresolved. What will happen?

We are proceeding with our work. Students with active conduct cases will still be expected to participate in meetings, but all meetings and hearings will be conducted over the phone, by Skype, or through Zoom (to learn more about Zoom, please visit: https://answers.uillinois.edu/illinois/96712) until further notice. We ask that all students regularly check their university email account and respond to any communication accordingly.

I had a meeting with an OSCR staff member scheduled. What happens now?

If you scheduled a meeting prior to March 13, 2020, due to the change in the university’s operations related to the COVID-19 outbreak, students with OSCR-related matters will still be expected to participate in meetings, but all meetings at this time will be conducted over the phone, by Skype, or through Zoom (to learn more about Zoom, please visit: https://answers.uillinois.edu/illinois/96712) until further notice. Please understand that, as current events unfold, your meeting may need to be postponed; in such a situation, OSCR staff will call or email you. We ask that all students regularly check their university email account and respond to any communication accordingly.

I have sanctions due soon. What should I do?

If the sanctions you have been assigned can be completed remotely (e.g., reflective essays, research papers, and SMART goals projects), we still expect you to complete them by the deadline. If you do not believe that you will be able to complete a sanction by the deadline or if you have sanctions that you cannot complete remotely, please contact your disciplinary officer as soon as possible, and they will work with you as needed.

Be aware, however, that we still plan to offer this semester’s Ethics in Action Workshops through Zoom (to learn more about Zoom, please visit: https://answers.uillinois.edu/illinois/96712), and some Alcohol and Other Drug Program sanctions can also be completed remotely.

This semester’s Alternatives workshops have been cancelled. If you have been assigned this sanction and are returning as a student in the fall, you will be expected to continue your attendance at that time. If you are a graduating senior, please contact Cognition Works, Inc. to inquire about virtual one-on-one meetings and then email your OSCR disciplinary officer.

I need to report an incident or make a complaint. How do I do that?

Anyone who has information about a possible violation of the Student Code may report this information to the university by scheduling a virtual meeting with a disciplinary officer. To do so, you may either call the office during our regular business hours (Monday through Friday, between 8:30 a.m. and 5 p.m.) or email conflictresolution@illinois.edu with your name, phone number, and a brief description of the behavior you would like to report.

If you are reporting a violation of the university's Sexual Misconduct Policy, you should make this clear when you call or email, although you are not required to provide specific details over the phone. You might also consider reporting directly to the Title IX Office and/or to the police.

I need a disciplinary records check. What should I do?

Our office can continue processing your requests, though delays are possible. You should email your request to conflictresolution@illinois.edu, and a staff member will assist you.

I called the main telephone number, but no one answered. What should I do?

During our regular business hours (Monday through Friday, between 8:30 a.m. and 5 p.m.), a staff member will be available to take phone calls. If you call and reach our voicemail, it is because all available staff are currently assisting others. We ask that you leave a detailed voicemail along with your name, your UIN, and a phone number and/or email at which we can reach you. A staff member will be in touch as soon as possible.

Top